We’d Love to Hear From You

Have a question about an artwork, need help choosing the right size, want to know more about an order, or simply want some guidance before making a purchase?

We’re here to help.

At CANVASORA, we believe choosing art should feel inspiring and effortless. Whether you’re decorating your living room, refreshing your bedroom, creating a more inspiring office, or looking for that one statement piece to complete your space, our team is happy to help you make the right choice.

How Can We Help?

🛍️ Questions About Products

Need help choosing an artwork?

We can help you with questions about:

  • Artwork styles
  • Available sizes
  • Orientation
  • Framing options
  • Materials and finishes
  • Room placement
  • Artwork combinations
  • Customization options

Not sure which artwork will work best on your wall? Share your wall dimensions or a photo of your space and we’ll do our best to guide you.

📦 Order & Delivery Support

Already placed an order?

We’re happy to help with:

  • Order status
  • Dispatch information
  • Tracking details
  • Delivery questions
  • Address corrections
  • Delayed shipments
  • Damaged deliveries
  • Missing or incorrect products

Tip: Please keep your order number ready when contacting us. It helps our team locate your order faster.

↩️ Returns & Refunds

Need assistance with a return, replacement, cancellation, or refund?

Please contact our support team with your order number and relevant details.

For complete eligibility requirements and timelines, please review our Returns & Refund Policy before submitting a request.

💳 Payment Support

Having trouble completing your payment?

We can assist with questions regarding:

  • Payment failures
  • Pending payments
  • Duplicate payments
  • Payment confirmation
  • Refund status
  • Cash on Delivery availability

For your security, never share your OTP, CVV, UPI PIN, card PIN, or banking password with anyone.

Contact Information

📧 Email Support

Email: contact@canvasora.com

For order-related enquiries, please include your order number in the email subject or message.

This helps us identify your order and respond more efficiently.

📞 Phone & WhatsApp

Phone: +91 88600 6068

WhatsApp: +91 88600 6068

Our currently published Canvasora website lists this number for customer support.

Support Hours: 24/7, 365Days

🏢 Business Information

Brand: CANVASORA

Company: Arteriya Private Limited

Business Type: Private Limited Company

Country of Registration: India

CIN: U47910DL2025PTC453949

CANVASORA is a contemporary home décor and wall-art brand operated by Arteriya Private Limited.

Registered / Business Address: PALH-92/A F/F R/SGARHWALI, Mohalla Laxmi Nagar, New Delhi, Delhi, 110092, India

Before You Contact Us

To help us resolve your request faster, please include the relevant information.

For an existing order:

  • Order number
  • Name used for the order
  • Registered email address
  • Phone number
  • Product name
  • Description of your issue

For a damaged product:

Please also include:

  • Clear photographs of the product
  • Photographs of the outer packaging
  • Shipping label photograph
  • Unboxing video, if available

For product recommendations:

You can share:

  • A photo of your wall
  • Wall dimensions
  • Furniture dimensions
  • Room type
  • Preferred artwork style
  • Preferred colour palette
  • Approximate budget

The more information you provide, the easier it is for us to recommend something suitable.

Need Help Choosing the Right Size?

Not sure whether you should choose a small, medium, large, or oversized artwork?

Don’t worry.

Choosing artwork online can be difficult when you can’t physically hold the piece against your wall.

Send us a photo of your space along with approximate wall and furniture dimensions, and our team can help you think through:

Size → Orientation → Placement → Style → Overall balance

Our goal isn’t simply to help you buy a product.

It’s to help you find artwork that actually works in your space.

Frequently Asked Questions

Before contacting us, you may find your answer in our helpful guides:

Shipping Information
Learn about processing times, delivery estimates, tracking, shipping areas, and delivery issues.

Returns & Refund Policy
Find information about returns, damaged products, replacements, cancellations, and refunds.

Payment Information
Learn about available payment methods, payment security, failed transactions, and refunds.

Size & Buying Guide
Get help choosing the right artwork size, orientation, placement, and style for your space.

FAQs
Find answers to common questions about Canvasora products, orders, delivery, payments, and returns.

We’re Here to Help

At CANVASORA, every order represents a real person, a real space, and a personal choice.

That’s why we believe customer service shouldn’t stop after you place an order.

Whether you’re looking for your first piece of wall art or styling an entire space, we’re here to make the experience easier, clearer, and more enjoyable.

Have a question? Reach out. We’d love to help.

CANVASORA

Art for the spaces that matter.