Last Updated: September 7, 2026

At Canvasora, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, create an account, place an order, or otherwise interact with our services.

By using the Canvasora website, you agree to the practices described in this Privacy Policy.

1. About Canvasora

Canvasora is an online store offering wall art, paintings, canvas prints, and related home décor products.

In this Privacy Policy, “Canvasora”, “we”, “us”, or “our” refers to the business operating this website, while “you” or “your” refers to the person using our website or services.

2. Information We Collect

We may collect different types of information depending on how you interact with our website.

Personal Information

When you create an account, place an order, contact us, or use certain features of our website, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment-related information
  • Account login information
  • Order and transaction details
  • Information you provide when contacting customer support

We only collect information that is reasonably necessary to provide our products and services.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Products viewed
  • Referring website
  • Approximate location
  • Date and time of website visits
  • Website usage and interaction data

This information helps us understand how visitors use our website and improve the overall shopping experience.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders
  • Deliver products to you
  • Process payments and refunds
  • Create and manage customer accounts
  • Provide customer support
  • Respond to enquiries and requests
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Prevent fraud, misuse, and unauthorized activity
  • Maintain website security
  • Analyze website traffic and performance
  • Send marketing communications where permitted and where you have provided appropriate consent
  • Comply with applicable laws and legal obligations

We do not use your personal information for purposes unrelated to our legitimate business operations unless we have your permission or are otherwise legally permitted or required to do so.

4. Payment Information

Payments made through Canvasora may be processed by third-party payment service providers.

Depending on the payment method you choose, your payment information may be handled directly by the relevant payment provider. We may receive information necessary to confirm the payment and fulfil your order, but we generally do not store complete payment card details on our own servers.

You should review the privacy policies of the payment provider you use for additional information about how it handles your payment information.

5. Cookies and Similar Technologies

Canvasora may use cookies and similar technologies to provide and improve our website.

Cookies may be used to:

  • Keep products in your shopping cart
  • Remember your preferences
  • Maintain login sessions
  • Understand website traffic and usage
  • Improve website performance
  • Analyze customer behavior
  • Provide relevant content or advertising

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the website.

6. Analytics and Website Performance

We may use analytics and similar technologies to understand how visitors use our website.

These services may collect information such as pages visited, time spent on pages, device information, approximate location, and interactions with the website.

The information is generally used in an aggregated or analytical form to help us improve our website, products, marketing, and customer experience.

7. Marketing Communications

If you choose to subscribe to our newsletter, promotional communications, or marketing updates, we may use your email address or other contact information to send you information about:

  • New products
  • Special offers
  • Discounts
  • Promotions
  • Collections
  • Website updates
  • Other Canvasora-related news

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.

Transactional communications, such as order confirmations, payment notifications, shipping updates, and important service messages, may still be sent when necessary to fulfil your order or provide our services.

8. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting providers
  • Technology and website service providers
  • Analytics providers
  • Customer support providers
  • Marketing and communication service providers
  • Fraud prevention and security providers

These parties may only receive information reasonably necessary to perform the services they provide to us.

We may also disclose information when required to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests from authorities
  • Protect our rights, property, or safety
  • Investigate fraud or security incidents
  • Enforce our terms and policies

9. Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other external services.

These third parties operate under their own privacy policies and terms. Canvasora is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policy of any third-party service before providing personal information to it.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

If you believe your interaction with Canvasora may have been compromised, please contact us promptly.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders
  • Maintaining business and transaction records
  • Providing customer support
  • Resolving disputes
  • Preventing fraud
  • Meeting accounting, tax, legal, and regulatory requirements

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

12. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Raise concerns regarding the handling of your personal information

Some requests may be subject to applicable legal, regulatory, or contractual limitations.

To exercise an applicable privacy right, please contact us using the details provided below.

13. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us. If we become aware that we have unintentionally collected such information, we will take reasonable steps to delete it where appropriate.

14. International Data Transfers

Depending on the service providers we use, your information may be processed or stored on servers located outside your state or country.

Where personal information is transferred across borders, we take reasonable steps to ensure that the information is handled in accordance with applicable privacy and data protection requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

16. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us.

Canvasora

Email: hello@canvasora.com

Website: https://canvasora.com/

Business Address: PALH-92/A F/F R/SGARHWALI, Mohalla Laxmi Nagar, New Delhi, Delhi, 110092, India

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.

17. Consent

By using the Canvasora website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, to the extent permitted by applicable law.

If you do not agree with this Privacy Policy, please discontinue use of the website and its services.