Last Updated: September 5, 2026

Welcome to Canvasora. These Terms & Conditions govern your use of our website, products, services, and any purchases made through our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

If you do not agree with any part of these terms, please do not use our website or purchase our products.

1. About Canvasora

Canvasora is an online platform offering wall art, paintings, canvas art, wall décor, wallpapers, and other home and office décor products.

Throughout these Terms & Conditions, the terms “Canvasora,” “we,” “us,” and “our” refer to Canvasora. The terms “you,” “your,” and “customer” refer to any person who accesses our website, creates an account, or purchases products from us.

2. Acceptance of Terms

By accessing, browsing, registering on, or purchasing from our website, you confirm that:

• You have read and understood these Terms & Conditions.
• You agree to comply with these terms.
• You provide accurate and complete information when required.
• You are legally capable of entering into a purchase agreement under applicable law.
• You will use our website only for lawful purposes.

Canvasora reserves the right to update, modify, or replace these Terms & Conditions at any time. Any changes will become effective once they are published on this page. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

3. Website Use

You agree to use the Canvasora website responsibly and only for legitimate purposes.

You must not:

• Use the website for any unlawful or fraudulent activity.
• Attempt to gain unauthorized access to our website, servers, systems, or databases.
• Copy, reproduce, distribute, or commercially exploit website content without permission.
• Upload or transmit malicious software, viruses, or harmful code.
• Interfere with the operation or security of our website.
• Use automated systems to scrape, copy, or collect website content without our written permission.
• Misrepresent your identity or provide false information.
• Use our website to infringe upon the rights of Canvasora or any third party.

We reserve the right to restrict or terminate access to our website if we believe that these terms have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colors, prices, and other information displayed on our website are accurate.

However, slight variations may occur due to:

• Different screen settings and display resolutions.
• Lighting conditions used when photographing products.
• Natural characteristics of materials.
• Printing and manufacturing processes.
• Minor variations in color, texture, or finish.

Therefore, the actual product may differ slightly from the images displayed on the website.

For artwork, paintings, canvas prints, wallpapers, and décor products, minor differences in color or appearance should not automatically be considered a product defect.

Canvasora reserves the right to correct errors, update product information, or modify product specifications at any time without prior notice.

5. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you regarding an alternative product, revised delivery timeline, or refund, as applicable.

Canvasora reserves the right to discontinue any product or modify its availability without prior notice.

6. Prices

All product prices displayed on the website are subject to change without prior notice.

The applicable price for your order will generally be the price displayed on the website at the time the order is placed, except where an obvious pricing or technical error has occurred.

Additional charges such as shipping fees, taxes, or other applicable charges may be added during checkout where applicable.

Canvasora reserves the right to correct pricing errors, including after an order has been placed. In such cases, we may contact you to confirm whether you wish to proceed at the corrected price. If you do not wish to proceed, the order may be cancelled and any eligible payment refunded.

7. Orders

When you place an order on Canvasora, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. Canvasora reserves the right to accept, reject, modify, or cancel an order for legitimate reasons, including:

• Product unavailability.
• Incorrect pricing or product information.
• Payment issues.
• Incorrect or incomplete customer information.
• Suspected fraudulent activity.
• Delivery restrictions.
• Technical errors.
• Violation of these Terms & Conditions.

If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method.

8. Order Information

You are responsible for providing accurate information while placing an order.

This includes:

• Full name.
• Billing address.
• Shipping address.
• Phone number.
• Email address.
• Payment information, where applicable.
• Any other information required to process your order.

Canvasora will not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

Please carefully review your order details before completing your purchase.

9. Payment

Canvasora may offer multiple payment options depending on availability, including online payment methods and other payment options displayed during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed through third-party payment providers. Canvasora does not store sensitive payment credentials such as complete card numbers unless specifically stated otherwise in our Privacy Policy.

If a payment fails or is reversed, Canvasora may cancel or suspend the associated order until payment is successfully completed.

10. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe communicated on our website or during checkout.

Delivery times are estimates and may vary depending on:

• Destination.
• Product availability.
• Order volume.
• Courier or logistics partner.
• Weather conditions.
• Public holidays.
• Transportation disruptions.
• Government restrictions.
• Other circumstances beyond our reasonable control.

A delivery estimate is not a guaranteed delivery date unless expressly stated otherwise.

Once an order has been handed over to the delivery partner, delays caused by the courier or circumstances outside Canvasora’s control may not be considered a failure by Canvasora to fulfill the order.

Customers are responsible for ensuring that someone is available to receive the package where required.

11. Shipping Address

Once an order has been dispatched, changing the shipping address may not be possible.

If you provide an incorrect address and the package is returned, additional shipping or re-delivery charges may apply where permitted.

Please verify your shipping information carefully before completing your purchase.

12. Inspection of Products on Delivery

We recommend that customers inspect their package as soon as it is delivered.

If the package appears visibly damaged, customers should document the condition of the package, including photographs or video where possible, before opening it.

If you receive a damaged, defective, incorrect, or incomplete product, please contact Canvasora within the applicable period specified in our Return & Refund Policy.

Providing photographs, videos, order details, and other relevant information may be necessary to help us investigate and resolve the issue.

13. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are subject to Canvasora’s Return & Refund Policy.

Certain products may be non-returnable or may have specific return conditions, particularly customized, personalized, made-to-order, or specially produced products.

Before returning any product, customers should contact Canvasora and follow the instructions provided by our support team.

Products returned without authorization or that do not meet the applicable return conditions may not qualify for a refund or replacement.

14. Cancellations

Order cancellation requests should be submitted as soon as possible after placing an order.

Once an order has entered production, customization, processing, packaging, or shipping, cancellation may no longer be possible.

Customized or personalized products may be subject to additional cancellation restrictions.

If a cancellation is accepted, any applicable refund will be processed according to our refund policy and the payment method used.

15. Customized and Personalized Products

Where Canvasora offers customized or personalized products, customers are responsible for providing accurate information, artwork, text, dimensions, colors, and other specifications.

Before submitting a customization request, please carefully review all details.

Canvasora may not be responsible for errors resulting from incorrect information or files supplied by the customer.

Customized products may not be eligible for cancellation, return, exchange, or refund unless they are defective, damaged, incorrect, or otherwise covered by applicable consumer law or our applicable policy.

16. Customer-Submitted Content

If you submit images, artwork, photographs, designs, text, or other materials to Canvasora for customization or order fulfillment, you represent that:

• You own the content or have the necessary rights and permissions to use it.
• The content does not infringe any third-party intellectual property rights.
• The content does not violate applicable law.
• You have permission to authorize Canvasora to use the content for fulfilling your order.

You retain ownership of your submitted content, subject to the rights necessary for Canvasora to process and fulfill your order.

Canvasora reserves the right to refuse content that it reasonably believes may violate intellectual property rights, applicable law, or these Terms & Conditions.

17. Intellectual Property

All content available on the Canvasora website, including but not limited to:

• Product photographs.
• Artwork previews.
• Designs.
• Logos.
• Brand names.
• Graphics.
• Illustrations.
• Text.
• Website layout.
• Product descriptions.
• Videos.
• Icons.
• Software and other digital materials.

is protected under Arteriya private limited (our parent company) and applicable as intellectual property laws.

Unless expressly authorized in writing, you may not copy, reproduce, modify, publish, distribute, sell, license, create derivative works from, or commercially exploit Canvasora’s intellectual property.

Purchasing a product from Canvasora does not transfer ownership of Canvasora’s underlying copyright, artwork, design, branding, or other intellectual property rights unless expressly stated otherwise.

18. Copyright Complaints

If you believe that content displayed on Canvasora infringes your copyright or other intellectual property rights, please contact us with sufficient information to identify the relevant content and explain the basis of your claim.

We may investigate legitimate complaints and take appropriate action where necessary.

19. User Accounts

Some features of our website may require you to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account.

You agree to notify us promptly if you believe your account has been accessed without authorization.

Canvasora reserves the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraud, unauthorized access, or violation of these Terms & Conditions.

20. Promotions and Discounts

Canvasora may occasionally offer promotional codes, discounts, sales, or special offers.

Unless otherwise stated:

• Promotional offers may be subject to specific terms.
• Discounts cannot necessarily be combined.
• Promotional codes may have expiry dates.
• Some products may be excluded from promotions.
• Promotional offers may be modified or withdrawn at any time.

If a promotional code is not applied correctly during checkout, please contact us before completing your purchase where possible.

21. Third-Party Services

Our website may use third-party services such as payment processors, shipping partners, analytics providers, advertising platforms, or other service providers.

Your use of third-party services may be subject to their own terms and privacy policies.

Canvasora is not responsible for the independent policies, practices, availability, or performance of third-party services, except to the extent required by applicable law.

22. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:

• Available without interruption.
• Free from errors.
• Free from viruses or other harmful components.
• Compatible with every device or browser.
• Completely accurate or up to date.

The website may occasionally be unavailable because of maintenance, upgrades, technical issues, security incidents, or circumstances beyond our control.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Canvasora shall not be liable for indirect, incidental, consequential, special, or punitive losses arising from the use of our website or products, including losses resulting from delays, interruptions, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

24. Events Beyond Our Control

Canvasora will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include, where applicable:

• Natural disasters.
• Floods.
• Fires.
• Severe weather.
• Epidemics or pandemics.
• Government restrictions.
• Strikes.
• Transportation disruptions.
• Internet or telecommunications failures.
• Power outages.
• War or civil unrest.
• Supply-chain disruptions.
• Acts or omissions of third-party service providers.

We will make reasonable efforts to resume affected services or fulfill affected orders when circumstances permit.

25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Canvasora, its affiliates, employees, service providers, and representatives from claims, losses, liabilities, damages, costs, or expenses arising from:

• Your violation of these Terms & Conditions.
• Your misuse of the website.
• Your violation of applicable law.
• Your infringement of third-party intellectual property rights.
• Content submitted by you that violates the rights of another person or entity.

26. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

27. Reviews and Feedback

If you submit reviews, ratings, comments, suggestions, photographs, or other feedback about Canvasora or our products, you agree that the content you provide is truthful and does not violate the rights of others.

You must not submit misleading, fraudulent, abusive, defamatory, or unlawful content.

Where permitted by applicable law, Canvasora may use submitted reviews or feedback for marketing, promotional, analytical, or other legitimate business purposes.

28. Accuracy of Website Content

We make reasonable efforts to maintain accurate information on our website. However, occasional errors, omissions, inaccuracies, or outdated information may occur.

Canvasora reserves the right to correct errors and update information at any time without prior notice.

This may include information relating to:

• Product descriptions.
• Prices.
• Availability.
• Promotions.
• Specifications.
• Shipping information.
• Images.
• Other website content.

29. Links to Other Websites

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not necessarily constitute an endorsement of the linked website.

Canvasora does not control third-party websites and is not responsible for their content, security, privacy practices, availability, or terms.

30. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India, unless otherwise required by applicable law.

Any dispute arising from or relating to these Terms & Conditions, our website, or a purchase from Canvasora shall be subject to the jurisdiction of the appropriate courts having jurisdiction under applicable law.

31. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions shall continue to remain in full force and effect.

32. Waiver

If Canvasora does not immediately enforce any provision of these Terms & Conditions, that does not mean that Canvasora has waived its right to enforce that provision in the future.

33. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies referenced on our website, constitute the applicable agreement between you and Canvasora regarding your use of the website and purchase of our products, subject to applicable law.

34. Contact Us

If you have questions regarding these Terms & Conditions, your order, or any of our policies, please contact Canvasora through the contact details provided on our website.

Canvasora

Website: Canvasora
Email: hello@canvasora.com
Phone: 8860006068
Business Address: Delhi – 92

We are committed to providing a transparent and reliable shopping experience for our customers.

By using the Canvasora website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.